"We posted a comment in this workspace community concerning this issue, but it was removed"
There are only a few reasons why a post would be removed. If it is abusive, unrelated in any way to OfficeLive, includes unsafe attachements, or obviously misleading information, a moderator may move it to the moderation queue. An admin (usually me, although Fili will be more and more active in that regard) will come along later and decide whether the post merited the action and then either reinstate the post, or move it to the deleted forum (a post graveyard). Otherwise, we don't delete posts.
I looked for posts on this subject in the deleted forum and in fact found one that might be related. The post had a brief title, but there was no other text associated with it. I suspect it was removed for that reason. I'll make it clear to the moderators that posts without text should remain unless they otherwise break the rules. I wasn't particularly clear in my instruction in that regard.
My apologies.