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Cannot complete sign-up

Last post 02-08-2008 9:03 AM by Synthaetica. 8 replies.
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01-31-2008 6:51 AM
  • wight4256
  • Joined on 01-31-2008
  • Posts 1
  • Points 65

Cannot complete sign-up

I signed up and received my email confirmation, but none of the links in the email work.  Any suggestions?

  • Post Points: 65
01-31-2008 1:48 PM In reply to

Re: Cannot complete sign-up

 ditto here, except the links "work", although they perpetually result in being told that i am on the pre-registration list and that i will receive an email telling me when my workspace is ready.

 of course, things like this are exactly what betas are about, lol....

  • Post Points: 35
01-31-2008 2:49 PM In reply to
  • IFV2008
  • Joined on 01-31-2008
  • Posts 1
  • Points 5

Re: Cannot complete sign-up

Same Here. Get error message "We're sorry, Microsoft Office Live has encountered an unexpected problem in processing your request." and the URL points to https://home.officelive.com/Misc/Error500.aspx?aspxerrorpath=/Signup/Default.aspx

  • Post Points: 5
01-31-2008 2:49 PM In reply to
  • dmacleo
  • Joined on 01-31-2008
  • Posts 2
  • Points 10

Re: Cannot complete sign-up

 

same problem here got the space ready email today but the complete signup link leads to We're sorry, Microsoft Office Live has encountered an unexpected problem in processing your request..

ticket # 1057402899 filed today.

  • Post Points: 5
01-31-2008 2:50 PM In reply to
  • Chuck
  • Joined on 01-24-2008
  • Posts 5
  • Points 70

Re: Cannot complete sign-up

I get taken to a screen that says that the site is having difficulties.

  • Post Points: 20
01-31-2008 7:10 PM In reply to
  • dmacleo
  • Joined on 01-31-2008
  • Posts 2
  • Points 10

Re: Cannot complete sign-up

I just tried it again and it worked, possibly the email was sent before it was really ready? all set now though.

  • Post Points: 5
02-06-2008 12:44 PM In reply to

Re: Cannot complete sign-up

I keep getting sent back to the pre-registration screen too.

  • Post Points: 5
02-07-2008 10:11 PM In reply to
  • Tarek
  • Joined on 02-08-2008
  • Posts 1
  • Points 20

Re: Cannot complete sign-up

I got an email to complete my sign up and another email to remind me to complete my sign up but both take me to the preregistration page!

 

  • Post Points: 20
02-08-2008 9:03 AM In reply to

Re: Cannot complete sign-up

a revised link sent out today does let me in properly to the Office Live Beta. i think in my case originally, it was at least partly an issue of unintentially using the wrong email address. the original email i used to enter the Windows Live Beta was my gmail account, and as part of that beta, i created the hotmail account that Office Live was then using to contact me. i believe i have that sorted out now.

  • Post Points: 5
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