Hi, 1booklover
I'm sorry you are having this problem. A similar situation can be viewed in this thread where ChrisA suggests:
"please clear your temporary internet files and try again. If that fails, clear your cookies as well and try again."
It may be worth a try. If no one else offers a solution here, you can email support to see if they can help.
Office Live Workspace email support
I hope you solve it soon.
Best wishes