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Connection to the server is temporarily unavailable. Try again later.

Last post 11-04-2008 12:06 PM by OLMod_David. 30 replies.
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07-14-2008 11:20 AM
  • RobinK
  • Joined on 07-14-2008
  • Posts 4
  • Points 95

Connection to the server is temporarily unavailable. Try again later.

I am using IE Version: 6, SP2, on Windows XP SP2, and i have not been able to login, i get

Connection to the server is temporarily unavailable. Try again later.

I have tried in Firefox 2.0 and i get the same error.

Am i missing something here?

Thanks

  • Post Points: 65
07-14-2008 1:02 PM In reply to
  • ChrisA
  • Joined on 03-21-2008
  • Posts 69
  • Points 1,005

Re: Connection to the server is temporarily unavailable. Try again later.

Robin, did you change the email address associated with your LiveID recently?

  • Post Points: 35
07-15-2008 3:46 AM In reply to
  • RobinK
  • Joined on 07-14-2008
  • Posts 4
  • Points 95

Re: Connection to the server is temporarily unavailable. Try again later.

No. But i did change my password about 3 weeks ago.

Does that change anything?

  • Post Points: 20
07-15-2008 11:36 AM In reply to
  • ChrisA
  • Joined on 03-21-2008
  • Posts 69
  • Points 1,005

Re: Connection to the server is temporarily unavailable. Try again later.

That shouldn't. I would suggest contacting support and having them investigate what is going on.

  • Post Points: 20
07-16-2008 7:42 AM In reply to
  • RobinK
  • Joined on 07-14-2008
  • Posts 4
  • Points 95

Re: Connection to the server is temporarily unavailable. Try again later.

Thank you ChrisA, i will write to support.

  • Post Points: 5
07-22-2008 7:53 PM In reply to
  • Qazz
  • Joined on 07-22-2008
  • Posts 1
  • Points 20

Re: Connection to the server is temporarily unavailable. Try again later.

I had the same problem, but I think I've resolved it. First, I updated my bookmark FROM http://workspace.office.live.com/ to the name as it appears as the folder in network places (or from within office), http://foo.workspace.office.live.com/. (which redirects to the first link). Both need to be in trusted sites.

 Secondly, I had to add a site to my trusted sites list: http://render.officelive.com/

 Since I've done that, I stopped getting the Connection error and can log in to the workspace...

 Hope this helps...

 -Qazz

  • Post Points: 20
07-24-2008 7:36 AM In reply to
  • RobinK
  • Joined on 07-14-2008
  • Posts 4
  • Points 95

Re: Connection to the server is temporarily unavailable. Try again later.

I wrote to support and got an automated message directing me to a resource, which asked me to add many domains into the trusted sites. But no progress.

I added your suggestions Qazz, and i still bump into the same message

  • Post Points: 5
09-20-2008 2:13 PM In reply to

Re: Connection to the server is temporarily unavailable. Try again later.

ChrisA:

Robin, did you change the email address associated with your LiveID recently?

Hello,

I receive the error message "Connection to the server is temporarily unavailable. Try again later." since I was forced to change my Live ID. I can't access files created because all the documents are owned by the old Live ID (even the documents created under the new ID).

I have contacted officelive support, but they refuse to help me because I'm not from US, Canada or UK... I have tried almost all the tricks described on this forum: empty cache, add the site to trusted, trying IE6, IE7, Mozilla, Windows XP, Windows Vista, Office 2003, Office 2007, deleting all the documents in my work space and recreat them...

Can you give me some advices about this problem?

 Thank you,

Ovidiu

  • Post Points: 20
09-21-2008 10:38 PM In reply to
  • Sourabh
  • Joined on 03-27-2008
  • Posts 6
  • Points 60

Re: Connection to the server is temporarily unavailable. Try again later.

Ovidiu,

Trying to understand your problem.

Can you tell what you mean by ".. I was forced to change my Live ID". If you are using a new Live ID then, you will have a new subscription associated with that Live ID. Your previous Live ID is a different Office Live Workspace subscription. The files in each subscription are independent and not accessible via each other - unless you explictly share them.

-Sourabh

  • Post Points: 20
09-22-2008 2:25 AM In reply to

Re: Connection to the server is temporarily unavailable. Try again later.

I changed the email associated with my Live ID... consequently I changed my Live ID... and all my services remained the same... the same with the officelive... when I changed my ID.... the workspace migrated to the new ID... so I'm not able to login with the old user (because it doesn't exist anymore), only with the new one (but now old documents and new created documents are still owned by the non-existing user). And I want to know how I can migrate all the documents to the new user... and what to do when I receive the error message "Connection to the server is temporarily unavailable. Try again later." (appears when I try to access/see any document owned by the old ID).

Additionally: I shared with the old ID some documents with an other user (a friend) and he is able to see and modify the documents I'm not able to access.

Ovidiu

  • Post Points: 20
09-22-2008 11:31 AM In reply to
  • ChrisA
  • Joined on 03-21-2008
  • Posts 69
  • Points 1,005

Re: Connection to the server is temporarily unavailable. Try again later.

Ovidiu, can you private message me the response(s) you got from support?

  • Post Points: 20
09-22-2008 3:10 PM In reply to
  • woodyj
  • Joined on 09-22-2008
  • Posts 2
  • Points 40

Re: Connection to the server is temporarily unavailable. Try again later.

I am having the same problem. Nothing has changed.  Log in works fine.  Cannot open any documents which I have uploaded when clicking upon them.

  • Post Points: 20
09-22-2008 3:23 PM In reply to
  • ChrisA
  • Joined on 03-21-2008
  • Posts 69
  • Points 1,005

Re: Connection to the server is temporarily unavailable. Try again later.

Woodyj, are you using IE or FF? If users report this issue, it is usually that IE doesn't work while FF does. In those cases, clearing temp internet files and/or cookies usually resolves this issue in IE.

Chris

  • Post Points: 20
09-22-2008 5:01 PM In reply to
  • woodyj
  • Joined on 09-22-2008
  • Posts 2
  • Points 40

Re: Connection to the server is temporarily unavailable. Try again later.

I use both.  Same message in both.  "Server is temporarily unavailable" in both IE and FF when I attempt to open a document. The list of documents loads fine.

  • Post Points: 20
09-22-2008 5:26 PM In reply to
  • ChrisA
  • Joined on 03-21-2008
  • Posts 69
  • Points 1,005

Re: Connection to the server is temporarily unavailable. Try again later.

I know there have been complaints about support not fixing this issue recently but in the situation you're describing, you should try support as your next step to see if we can find out why you're getting the error bar.

  • Post Points: 20
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