Hi Community members, 

I have just joined the community & I am really excited about being in the company of people who are as enthusiastic about Office Live Workspace as I am! At Microsoft, we are committed to making software that mirrors people’s behaviors and habits & helps them be more productive. Some of my colleagues have already been encouraging you to share feedback about specific current features in the product however, I am interested in getting your perspectives specifically on improving the overall Information & Document Sharing experience on Office Live Workspace, in a more futuristic, fun and 'possibly'philosophical way ;) .If you would like to tell us what you expect an ideal online sharing experience to be like(for you as well as the other participants in the sharing process), Please send me a private message: 

• Click on my name on the left of this message, that will take you to my profile page.
• On the right under options you will see the option to “Send Ali-B a private message”
•  Click on it and compose a message including your email address & a brief introduction with your Age, Location, Profession and Hobbies 

I promise to get back ASAP! Please bear in mind that our interaction could potentially involve a brief telephonic conversation.  

From my Pre-Microsoft times I recall how I would wish I could talk directly to someone in the company & give suggestions for improving their products. If that thought’s ever crossed your mind, Now’s your chance!  J 

Looking forward to hearing from you! 

Ali-B @ Microsoft

Hi Ali!

Thanks for making yourself the 'insider' on our behalf! 

I need your help in resolving a persistent workspace sharing problem.  The problem is that I can no longer share any of the workspaces I have already created or newly created ones!  I continue to get the error message "The workspace or document cannot be shared. Please try again later. Close".  A search in the Forum has not yielded a solution.

The obvious objective of Office Live Workspace is sharing - but I have not been able to share any of my workspaces as of late.  This is new as I have been able to share wokspaces in the past.

I have posted this issue but no takers for a resolution yet.  Technical Support said I should post this problem in the Forum.

Can you help?

Thank you in advance!

Richard Gravel 

Hi Richard!

 Can you help me understand what the problem was. I will be glad to try to help up (if we didn't already)

Hello Ali,

The 'problem' Ali is that Office Live Workspace is not functioning as advertised on the most basic features.   It claims we have 500 MB available for upload and in two separate accounts I could never load more than about 275MB.  Support could not figure out why I was having this problem and wanted to have my sign ID and password to investigate.  Not good when they ask for your password...

So I created a second 'throw away' account (figuring Support would want the password to that account), I recreated the out-of-space problem by using multiple workspaces.  I reported the issue to Support again and they could not see why I was not able to upload more than about 275MB.  They passed on the issue to the Development team.  That was about 5 weeks ago and I have not heard anything since.

Also when I reached the out-of-space condition in the second account, I could no longer share ANY of my workspaces.  I was already sharing one workspace but could not add any new individuals to it.  I contacted Support about this new problem of not being able to share any workspaces.  They said they did not have enough English speaking support personnel and refered me to the Forums for an answer.  I posted a question but no one helped.

Finally I tried something on my own.  I completely deleted absolutely everything I had, created on new workspace, unloaded a few documents, and presto the sharing worked again.  However I had to take pretty drastic action to fix the problem - delete everything.  So much for 'sharing'. 

Finally I gave up on Office Live Workspaces.  I could see Support was not interested in fixing a most basic problem.  The product does not work as claimed.

I'm now using a competitior's solution - which works.

Richard.

If you can work with me in the next few weeks I'll appreciate it and I think the rest of the community will as well