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Can't access office live workspaces

Last post 11-27-2008 11:07 AM by donata. 4 replies.
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06-13-2008 1:45 PM

Can't access office live workspaces

On one copmputer I use I can not access office live workspaces.  I sign in ok to Office live and when i click on the office live workspaces it cycles through the log in process on the browser bar about 7 times then it gives me the error 

 The Windows Live Network is unavailable from this site for one of the following reasons:

  • This site may be experiencing a problem
  • The site may not be a member of the Windows Live Network

You can:

  • You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.

I can access everything from my computer at home fine though.  I am running IE 7.0.5.  And have checked my cookies they are set to override automatic cookie handling and accespt first and third party cookies.

 

 

Any ideas

 

  • Post Points: 20
06-13-2008 2:10 PM In reply to
  • ChrisA
  • Joined on 03-21-2008
  • Posts 71
  • Points 1,045

Re: Can't access office live workspaces

kingnellie, please clear your temporary internet files and try again. If that fails, clear your cookies as well and try again.

chris

  • Post Points: 35
09-29-2008 10:03 AM In reply to
  • mvanpraet
  • Joined on 06-05-2008
  • Posts 6
  • Points 60

Re: Can't access office live workspaces

I have been experiencing the same problem intermittently. That is, when trying to access OLW, the page attempts to load about 8 times, and then returns the error noted earlier in the thread. I tried deleting temporary internet files and cookies and still get this error. Eventually, I am able to access my OLW pages. The thread does not say whether this issue was resolved.

I'm also disappointed when the slution calls for cookie to be deleted. Some cookies are created and used to save preferences (e.g. Google). Whe cleared, all of these settings have to be re-saved. It would be more helpful if a mask could be provided when asked to clear cookies, e.g. *microsoft*.

Thanks. Mark

  • Post Points: 5
11-25-2008 12:45 AM In reply to

Re: Can't access office live workspaces

I am trying to log in to Microsoft Office Live to make some changes to my website.  This is the message I keep getting.  I have looked through a lot of posts but have not seen any answers other than to delete temporary files and cookies, which I have done.

Does anyone have an answer yet? 

The Windows Live Network is unavailable from this site for one of the following reasons:

  • Post Points: 20
11-27-2008 11:07 AM In reply to
  • donata
  • Joined on 11-16-2008
  • Canada
  • Posts 17
  • Points 130

Re: Can't access office live workspaces

Hi

you hane not copied the reasons, however, it has happened to me several times. it seems to be a common problem looking form people's posts, but the positive things is that it eventually works. I think it might have something to do with a previous session not being terminated correctly. I have tried t delete cookies but it did not work. I have tried, and been more successful, to log out from all the msn sites and then log back in and it worked! It is still a beta and many of these bugs should be fixed soon i hope! Good luck!

  • Post Points: 5
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